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Virtual care

There’s more to health than yearly doctor’s visits that may take a long time to schedule. There’s a need for care, guidance, and support all year long. The Health Solutions by ShoppersTM team connects your employees to a unique network of pharmacists, dietitians, and nurses, including Nurse Practitioners. This team has intensive training, which provides them with a large scope of practice to address a large majority of health concerns and needs.

Get Virtual Care

Healthcare advice when your employees need it

Employees can access virtual care from anywhere through a simple and secure online platform, with the option of chat, video, or phone consultations. By providing quick, direct access to nurses, pharmacists*, dietitians, and physicians where needed, virtual care empowers employees with an easy way to check up on their health without leaving their home or the office.

Virtual Care is designed to provide members with all the support that they need, including answering everyday health questions, getting timely prescriptions or renewals, and providing access to necessary referrals for testing or specialists, amongst many other healthcare non-urgent needs. The resulting peace of mind and increased productivity can benefit employees and employers alike.

screenshot of Shoppers Drug Mart Virtual Care on mobile device

More than half of Canadian employees surveyed said they would use virtual care if it were offered through their employee group health benefit provider.1

Have a quick question about your health? Get a quick answer with virtual care

By facilitating quick access to licensed healthcare professionals, virtual care allows employees to get help without leaving their home or office.

  • Leverages a unique team of pharmacists, nurses, and dietitians.
  • Accessible care from anywhere through a simple and secure online platform, with chat, video or phone consultations.
  • With affordable packages, virtual care is an attractive benefit for both employees and employers.
  • There to support employees help resolve health issues quickly and cost-effectively.

Virtual care is best for

Minor ailments and non-urgent care needs

Minor ailments and non-urgent care needs

Allergies, cold and flu, upset stomach, skin concerns, nausea, joint and muscle pain, heartburn and fever.

Medication

Medication

Dosing, side effects, drug interactions and prescription renewals.

Lifestyle advice

Lifestyle advice

Diet & nutrition, quitting smoking, family planning, exercise, sleep, lactose or gluten intolerance and more.

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Referrals and Requisitions

Physician referrals, specialist referrals, lab requisitions, diagnostic testing requisitions.

Sick Notes & Forms

Sick Notes & Forms

Sick notes, completion of select forms, including for salary continuance processes.

Reassurance

Reassurance

Peace of mind when it comes to common, non-urgent health questions and concerns.

How it works

Easy Enrolment

Easy Enrolment

Employees register easily online via a secure website on mobile or desktop.

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Choose a method of communication

Choose a method of communication

Employees can choose how they connect: by appointment for a video consultation through vidoconferencing, or instantly through secure messaging, or by phone.

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Chat with a licensed healthcare professional

Chat with a licensed healthcare professional

Chat live or book an appointment with a Shoppers Drug Mart® nurse, dietitian or pharmacist.

Virtual care can benefit your organization

Virtual care empowers employees to be proactive about their health and boost their productivity. It can help curb employee absenteeism and time off work while providing an affordable option to deliver a meaningful additional benefit to employees.

Add Virtual Care today and get your employees the support that they deserve in one of their highest times of need!

Get Virtual Care saleshealthsolutions@shoppersdrugmart.ca